FAQ

All items are handmade. With purchase of an item comes an understanding that there may be variation in color and size as well as seeing the "hand" of the maker in the piece. Handmade items are made with immense love, care, and attention to detail but are never "perfect".

** Prices of work and shipping are subject to change at any given time without notice due to increase in prices in shipping as well as materials.

Care
All items should be cleaned with a jewelers polish cloth and not a liquid cleaner. Liquid cleaners can ruin some stones.

Shipping

  • All items are shipped domestically using USPS Priority Mail within 2-7 business days.
  • Make sure you are using an address that is safe for packages. I am not responsible for any lost or stolen packages, however, if it gets sent back to me I will email you and ask for your address again.
  • I do not ship to P.O. Boxes.
  • All ready to ship items will be packaged and shipped. You will receive an email confirmation with a tracking number once your package has been shipped.
  • All made to order (custom) items will be shipped once complete. Turn around time does vary depending on how many orders are being made at that time. Once  the item is completed it will be packaged and shipped and you will receive an email. If you need it by a specific date please note that in the email for the custom order. I will do my very best to make sure I can meet it!
  • If you need a rush order please send me an email prior to placing the order to ensure it can be done.

Refund/ Exchanges.
Each purchase comes with an understanding that colors may vary from images to in person. As well as an understanding that each piece is handmade and there will be slight imperfections. You will be able to "see the hand" of the maker in each piece.
If something does come up please email me within 24 hours of receiving the piece. I want you to love the gift you receive! Please return items in the original packaging and un-worn.

Size of jewelry is the buyers responsibility. If the size of your piece does not work, I can re-size for a fee of $10 and shipping will be covered by the buyer. However, please note that not all items can be re-sized, some items would require you to have an entirely new piece made at the original cost.

All Commission made works are final sale so please make sure you have the correct sizes/lengths.